Refund Policy

Refund & Order Cancellation Policy - ItalianEquipmentParts.com

At ItalianEquipmentParts.com, we understand that mistakes happen or plans change. If you determine you no longer want your spare parts order, we provide a short cancellation window to make the resolution process simple and transparent.

Changed Your Mind? No Problem

We aim to keep the return and cancellation process clear and straightforward. If you contact us quickly after placing your order, we will review your request based on the terms below and process any approved refund back to your original payment method.

Order Cancellation Guidelines

Orders for replacement components can only be canceled within 30 minutes of placing them. After 30 minutes, your items move straight into processing and fulfillment, and cancellation is no longer possible. There are no exceptions once this time window has passed.

30-Minute Cancellation Window

Orders may only be canceled within 30 minutes after checkout. We recommend reaching out immediately to avoid missing this short time frame.

No Exceptions After Processing

Once the 30-minute window has passed, your spare parts order is packed and ready for delivery, so cancellation is no longer available.

Refunds to Original Payment Method

Approved cancellations will be processed and refunded directly to the exact payment method used when the order was checked out.

How to Request a Cancellation

To cancel your order and request a refund, please contact us as soon as possible after purchase using one of the channels below. Rapid contact is essential to ensure your request is logged within the 30-minute cancellation window.

We recommend contacting us immediately after purchase if you need to cancel a spare parts order. This gives us the best window of opportunity to receive and review your request before the 30-minute fulfillment cycle starts.